General

CAN I PICK UP DIRECT FROM YOUR OFFICE?

Our office is based in Perth, WA, however as we are a distributor we suggest contacting one of our local suppliers. If you can not get the item from your local supplier, please contact us and we will offer you the chance to pick up directly from us. PLEASE NOTE: The DR750S Series is not available directly from us and can only be purchased from an authorised BlackVue dealer.

HOW DO I BECOME A BLACKVUE DEALER?

Visit our become a dealer page to find information for contacting a representative in your area who will be happy to speak with you about becoming an authorised BlackVue dealer. Please call or email so that we can answer any questions you may have.

WHAT IF THERE'S NO STOCKIST IN MY AREA, CAN I STILL GET YOUR PRODUCTS?

If there are no local stockists in your area, we recommend shopping online through an authorised online BlackVue dealer. If you have any difficulty in purchasing a BlackVue system, you can contact us directly and we will supply you with a BlackVue product at the standard RRP rate.

Online dealers can be found on our Where To Buy page here: Shop Online here.

If you would like to be able to see our products in person before purchasing, we encourage you to visit one of our dealers. Not only will you be able to see the product's design and look up close, you are also likely to get a better price. If you don’t see a nearby BlackVue dealer listed on our site, please contact us. We may know of an authorised dealer in your area who has not yet been listed on the website.

Looking for a local BlackVue dealer? Find one here.

ARE THERE OTHER ONLINE SELLERS?

Yes there are other online sellers of our products, however it is important you only purchase from an authorised online reseller. You can shop online at other authorised BlackVue dealer sites; many of our dealers also sell our products through their websites. In addition, there are reputable dealers who only sell online. We urge you to take care in choosing an online-only dealer and do your homework to ensure you are purchasing from a reliable dealer.

For more information on shopping online, and to see a list of authorised online sellers,  click here.

CAN I SHOP FROM EBAY FOR YOUR PRODUCTS?

Yes, you can shop on eBay Australia for our products, but it is best to make sure the eBay seller has been approved as an authorised reseller. You cannot, however, shop from 'ebay.com' for our products, as these will not come with any Australian warranty. If you require backup support or would like to make a warranty claim, it will cost extra if you choose the service through BlackVue Australia and have purchased from an unauthorised reseller. So, while it may appear you're saving a little bit up front, shopping from overseas vendors can be a very expensive exercise.

WHO ARE YOUR AUTHORISED DEALERS?

BlackVue products are sometimes sold by unauthorised resellers, which means they are importing the cameras from Korea in the Korean language and then hacking English firmware on to the system to make it appear English.

You can visit our authorised dealers page to make sure you only purchase BlackVue cameras from an authorised reseller. Authorised Dealers Page