Post the product, returns form and invoice to our
PO BOX 1580, Osborne Park, WA 6916
Please note returns may take up to 14 business days to process.
Your Reference Number is:
Here you will find the exact procedure you need to follow to make a successful warranty claim for your product purchased from Auto BlackBox Pty Ltd (BlackVue Australia).
Products must be purchased from an authorised Australian dealer, within Australia to be eligible for our warranty and support program.
This procedure governs all products sold by us and extends to our dealer network who supply our products. If you require a BlackVue Cloud upgrade, then please follow the procedure below and specify on the RMA form "Cloud Upgrade”.
Cloud Upgrades are free of charge, where freight must be paid for by the sender.
BlackVue Australia/Auto BlackBox Pty Ltd offers an exchange of faulty products, under the condition the faulty product is not physically/cosmetically damaged.